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OpenFox Messenger Enhancement For Severe Weather Notifications

OpenFox® Messenger Enhancement For Severe Weather Notifications

CPI has just developed an enhancement to OpenFox® Messenger that will notify users when severe weather announcements are delivered to their terminals. This enhancement was built at the request of the state of Arkansas. The enhancement currently supports messages from the National Weather Service delivered to the message switch via Nlets.

The enhancement will require customized changes to your Messenger system.

Messenger will classify the message as a severe weather message if the following conditions are all true:

1) The message's source is NLETS

2) The message's MKE is AM

3) The message's text contains the line "NATIONAL WEATHER SERVICE"

4) The message's text contains any of the following words "WARNING", "SEVERE", "TORNADO", "WATCH", "URGENT", or "HAZARDOUS"

If these conditions are met, Messenger will color the message in purple, use a special icon for the message, and will play a "tornado siren" style sound.

Please contact the CPI help desk to start the process of adding this enhancement to your system.

CPI Helpdesk

(866) 471-6305

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CPI Implements Web Access for Missouri Open Record Background Checks

CPI Implements Web Access for Missouri Open Record Background Checks

On February 7th, 2011 the Missouri State Highway Patrol (MSHP) launched the Missouri Automated Criminal History Site (MACHS). Working in partnership with MSHP, Computer Projects of Illinois, Inc. designed, developed and implemented the web application and supporting database to serve the needs of distinct consumer groups; the general public, state and local agencies as well as commercial accounts.

In the MSHP press release, Colonel Ron Replogle, MSHP Superintendent, commented that “this is another example of the Patrol using technology to more efficiently and conveniently serve the public.” The press release also goes on to add, “Previously, record check requests that were mailed to MSHP took two to four weeks to process… now the requests are being processed in a matter of seconds.”

The secure web application provides a real-time alternative to a labor, paper and postage intensive operation. The site provides a series of user friendly screens for accessing the search, payment, and results of criminal history record searches. Public accounts are pay-as-you go utilizing the state’s payment portal. Agency and commercial accounts can be billed monthly. An OpenFox® Gateway / Message Switch brokers transactions between the web application and database servers through the legacy Missouri MULES Message Switch, and Computerized Criminal History database. The functionality is hosted on Microsoft Windows Server 2008, SQL Server 2008 Relational Database, and Apache web server and application server technology.

Since opening for business on February 7th there have been hundreds of user accounts, both agency and public types, created and thousands of searches submitted and processed. User reaction, feedback and performance of the functionality has been consistent and excellent.

This is the first in a series of functionalities to go into production resulting from competitive bids won by CPI. The following products from the CPI OpenFox® Suite will be implemented:

• OpenFox® CHA (Criminal History Application) – a full replacement of the current MSHP CCH system with attendant Desktop client software

• OpenFox® Message Switch – a full replacement for the current MULES system

• OpenFox® HotFiles – a full replacement of current functionality including State specific and NCIC Mirror files

• OpenFox® Archive & Retrieval for storing, retrieving and displaying all message transactions

• OpenFox® Validations – online validations for NCIC and State specific files as well as NCIC

• OpenFox® Messenger – a statewide implementation

Next Up: The expansion of the OpenFox® Gateway to include support for both the MDT and CAD systems purchased by the MSHP will be the next major functionality to be placed into production.

More to follow…

To learn more about CPI and our products and services contact:

Marc J. Smith, Senior Account Executive

Computer Projects of Illinois (CPI)

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(630) 754-8820 X-149

 

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CPI Prevails - What a Winter

 

CPI Prevails - What a Winter

While most of the country was experiencing one of the worst winter storms of the season and the Chicago area was suffering through the 3rd worst winter storm in its’ history, CPI was behaving like CPI always does – persevering! The big winter storm hit the Chicago area in earnest during the mid morning hours of Tuesday February 1st, 2011 with the snowfall rate reaching several inches per hour.

Rear_of_CPI_Corp.jpgAlso on February 1st, the NM DPS and CPI had scheduled to cutover the entire New Mexico law enforcement community to the OpenFox® product suite at 8:30 am mst (9:30 am cst), right while the storm was intensifying at CPI headquarters (Bolingbrook). Fortunately, the CPI installation team consisted of dedicated on-site personnel being assisted by home office personnel accessing the New Mexico systems via the Nlets network. By noon CPI was sending personnel home from the office while they could still get home safely. However, since CPI utilizes vpn from employee homes, the New Mexico on-site team was still getting assistance and problems discovered during cutover were being addressed.

"…. CPI was hands on during the cut-over and worked with us to resolve issues quickly and to our satisfaction…." said Mr. Stephen Tapke, Deputy Chief Information Officer, New Mexico Department of Public Safety Information Technology Division.

By 1:00 pm a decision was made that people manning the Help Desk were to stay for the duration of the storm and everyone else that hadn’t already left was told to do so immediately. Blankets and food were brought in by the Help Desk Supervisor (Rob Serio) and rooms were reserved at the Holiday Inn next door so people could rotate through and get some rest. To make matters worse, at approximately 3:00 pm many communities in the Chicago area including Bolingbrook lost power. The CPI generators kicked in and the entire office remained powered up with full climate controls being provided normally. The only noticeable effect was the hum of the generators.

All in all the storm dumped twenty two (22) inches of snow between the hours of 8:00 am on Tues2011-02-02_15-53-31_790.jpgday the 1st until tapering off at midday Wednesday. The power came back on at approximately 10:30 am on Wednesday and activity began to once again occur. Many employees were not plowed out until well into the day Thursday and some took matters into their own hands by plowing their streets with snow blowers.

Meanwhile, in Santa Fe where temperatures reached negative 14 Fahrenheit, the Governor declared an energy emergency because of a lack of natural gas. The rolling blackouts occurring in Texas caused a problem with natural gas reaching New Mexico and all but essential employees were asked to stay home. On Friday the 4th only a handful of DPS employees were on hand.

During all of this CPI prevailed and the NM DPS system was brought online successfully and several members of the on-site installation team were able to travel home on Saturday. CPI is proud of our dedicated employees that day in and day out create excellent products, provide excellent maintenance support and keep our customers satisfied.

To learn more about CPI and our products and services contact:

Marc J. Smith, Senior Account Executive

Computer Projects of Illinois (CPI)

This email address is being protected from spambots. You need JavaScript enabled to view it.

(630) 754-8820 X-149

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CPI Successfully Delivers the New Mexico Law Enforcement Terminal System Replacement Project

 

CPI Successfully Delivers the New Mexico Law Enforcement Terminal System (NMLETS) Replacement Project for the New Mexico Department of Public Safety

New System Designed to Improve Officer and Public Safety

Computer Projects of Illinois, Inc. (CPI), a leader in information-sharing software systems for the law enforcement and criminal justice community, in partnership with the New Mexico Department of Public Safety, announces that they have successfully delivered a new Law Enforcement Telecommunications System that quickly and reliably provides law enforcement officers across the State with access to critical criminal justice information.

The new system integrates CPI’s OpenFox® Product Suite including the Message Switch / Information Broker, Hot Files, Archive & Retrieval and the Desktop/Messenger client software within a service-oriented architecture, leveraging national standards such as; Web Services, Global Justice XML Data Model (GJXDM) and the National Information Exchange Model (NIEM).

CPI worked with the NM DPS to design and implement the solution based upon a transition methodology incorporating the OpenFox® Message Switching system to provide interfaces for external data sources such as Nlets, NCIC, MVD, CCH, CCW and DOC. The OpenFox® Hot Files provides internal data sources and the existing LEMS system provides interfaces for the regional systems and the Oracle-based end-user client software. The regional systems including CAD, RMS and MDT’s and the end-user client software will gradually be moved from the existing system to the OpenFox® Message Switch and Messenger client software over a period of time.

After fourteen (14) months of activity including; contracting, planning, designing, hardware procurement, implementation, installation, testing and training, the system was placed into operation at approximately 8:30 am MST on February 1st, 2011. This was the culmination of a project awarded to CPI after a competitive bid in June of 2009 with contracts being finalized in late October 2009.

"New Mexico deployed its new message switch with only an hour downtime and given the enormity of that implementation, it went very smoothly. CPI was hands on during the cut-over and worked with us to resolve issues quickly and to our satisfaction. We felt they were a part of our implementation team and had a ‘can do’ attitude throughout. You can't ask for more than that," said Mr. Stephen Tapke, Deputy Chief Information Officer, New Mexico Department of Public Safety Information Technology Division.

The OpenFox® Message Switch / Information Broker is now installed and operational in twenty six (26) States and six (6) Federal Agencies as the enterprise message processing system. For New Mexico the solution was implemented utilizing the IBM Blade Center with a mixture of Unix (AIX) Blades as well as a Windows Blade. The Blade Center currently has five (5) Blades and can be expanded to fourteen (14). The Blade Center also supports a large IBM SAN for storage of the data required for the archive and integrates with a backup strategy provided by NM DPS. The OpenFox® products installed for New Mexico are:

• OpenFox® Message Switch

• OpenFox® HotFiles

• OpenFox® Archive & Retrieval

• OpenFox® High Availability

• OpenFox® New Configurator

• OpenFox® Messenger

The new NM LETS system has several significant features including:

• Web Services interface to Nlets with all transactions in Nlets XML

• Web Services interface to Vehicle Registrations (system installed by New Mexico Interactive) with NMI XML

• Web Services interface to MVD for the retrieval of drivers registration and photos

• TCP/IP interface to NCIC 2000 with full support for all capabilities including images

• TCP/IP interface to the pre-existing LEMS system for retrieval of drivers history

• TCP/IP interface to the pre-existing LEMS system to support regional systems and Oracle based end user client software (The Oracle based client software will be replaced by Messenger)

• FoxTalk interface to support statewide Messenger

• Hot Files database (Oracle) including several NCIC mirror files, in-state warrants and recently inquired file

• Interface to the NM CCH database for Triple I (III) updates as well as queries including the creation and forwarding of Nlets compliant JTF Rap Sheet NIEM 4.0

• Interface to the NM CJIS database for Concealed and Carry as well as Department of Corrections information

Because the solution was implemented in a transitional approach, the pre-existing LEMS system was changed to forward all transactions to the OpenFox® for a period of time until interfaces can be moved to the OpenFox® and Messenger can be deployed. DCI (Diverse Computing Inc.) contracted independently with NM DPS to implement the changes required in the LEMS system.

CPI would like to thank the New Mexico Department of Public Safety for having confidence in us to deliver the best law enforcement solution in the market and to welcome them to an ever expanding family of satisfied CPI customers.

About Computer Projects of Illinois, Inc.

Computer Projects of Illinois, Inc. (CPI), with its headquarters in Bolingbrook, IL, is the proven leading provider of information sharing software systems that safeguard the public and the officers sworn to protect it. CPI is unique in its core focus on the law enforcement and criminal justice community as exemplified by the fact that the company services over one half of the law enforcement users within the United States. CPI has earned its leadership position through the success of its OpenFox® information sharing system, the most popular "information broker" system of its kind. CPI maintains its leading position through rapid system development and implementation, dedicated technical support and outstanding customer service. CPI's market leading OpenFox® Product Suite is comprised of the OpenFox® Message Switching System, OpenFox® Desktop Client Software, OpenFox® HotFiles, OpenFox® On-Line Validations, OpenFox® Archive & Retrieval, OpenFox® Sex Offender Registry and OpenFox® Criminal History System.

To learn more about CPI and our products and services contact:

 

Marc J. Smith, Senior Account Executive

Computer Projects of Illinois (CPI)

This email address is being protected from spambots. You need JavaScript enabled to view it.

(630) 754-8820 X-149

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