The fundamental purpose of the OpenFox® Information Broker / Message Switching System (OpenFox® System) is to route information automatically. However, in some cases, certain messages may be received that cannot be routed automatically or require human intervention to insure that important and relevant messages get in the right hands quickly. The OpenFox® System filters out messages such as an all-points bulletin for an escaped felon several states away, and flags the message for personal review by central site administrators. Not only are inappropriate messages weeded out, manpower is also reduced, resulting in cost savings.
The OpenFox® Interceptor Terminal provides an easy method for manually reviewing messages and then either deleting, rerouting or editing them before sending them to their appropriate audience in the general user community.
Generally the administrator or operator responsible for intercept operation will start the Interceptor, log in and utilize the “List Screen,” showing all messages that are currently available in the Interceptor Queue. The operator may then select a message for review. Once the message is being reviewed it is locked from action by other Intercept operators. The operator may delete the message, send the message to a destination unedited or begin the edit process. The following shows the Interceptor screen with a message being edited. This allows the operator to modify the text of the message before forwarding.
Interceptor – Edit Screen
Once editing is complete the operator can type a comma-separated list of destinations and send the message.
The Interceptor is a graphical user interface (GUI) designed to handle all messages routed to the Intercept Queue. The Interceptor is a module running in the OpenFox® Desktop environment and therefore inherits all of the characteristics associated with the Desktop, such as ease of deployment, single sign on and full compliancy with security policies. The following Message types are generally directed to the Intercept Queue: undeliverable messages, error messages from automated interfaces, Nlets group messages that need review, un-routable weather messages and NCIC file status messages.