Independent Infrastructure and Dedicated Linux Architecture Ensure Uninterrupted Service for Public Safety Agencies Nationwide
BOLINGBROOK, IL — November 12, 2026 — Computer Projects of Illinois, Inc. (CPI), the leading provider of law enforcement information sharing software, today confirmed that all CPI OpenFox systems, cloud services, and hosted software solutions remain 100% operational and completely unaffected by the ongoing nationwide Microsoft outage.
While major air travel, healthcare, financial, and government operations across the country experience widespread disruptions due to dependencies on third-party commercial cloud infrastructure and Microsoft services, CPI’s Software as a Service (SaaS) network has maintained uninterrupted uptime.
Resilient Architecture Built for Mission-Critical Operations
CPI’s ability to remain unaffected during widespread technical disruptions stems directly from its architectural independence and private infrastructure model:
- Dedicated Private SaaS Data Center: CPI owns and maintains full physical and operational control over its redundant, SOC 2 Type 2-audited SaaS Data Center. Unlike vendor solutions hosted on commercial public cloud providers, CPI retains direct access and full oversight of all physical servers and core infrastructure.
- Unix/Linux Operating System Security: CPI’s core processing environment utilizes Linux/Unix operating systems, isolating its core software suite from Microsoft system vulnerabilities or operating system disruptions.
- 24/7/365 On-Site Technical Staff: CPI maintains dedicated support and engineering staff on-premises around the clock, focused exclusively on public safety customer continuity.
External Partner Interfaces
While CPI core routing engines, databases, and SaaS platforms are performing without issue, external interfaces connected to third-party agency systems that rely on affected Microsoft platforms may experience localized disruptions. CPI’s technical staff is actively monitoring all interface queues to ensure data integrity and immediate message delivery as external systems come back online.
| Details & Status Summary | |
|---|---|
| CPI SaaS Core Operations | 100% Operational (No Impact) |
| E-Mail and Communications | Fully operational (No Impact) |
| Data Center Status | Operational / Fully Redundant (SOC 2 Type 2 Audited) |
| Support Center Availability | 24/7/365 Active Staff On-Site |
About Computer Projects of Illinois, Inc. (CPI)
Computer Projects of Illinois, Inc. (CPI), headquartered in Bolingbrook, IL, is the recognized leader in information-sharing software for the law enforcement and public safety community. Dedicated solely to public safety agencies, CPI’s OpenFox® suite provides secure, reliable, and fast access to critical local, state, and national law enforcement data repositories.
Media & Customer Inquiries
Marc Smith
Director of Sales & Marketing
Computer Projects of Illinois, Inc.
Direct Dial: 331.757.5358 | Support Center: 630.754.8112
Email: msmith@openfox.com
Website: www.openfox.com
